Chilli FriesChilli Fries
Features

Your whole ordering business, in one platform

From the WhatsApp chat your customer sees to the dashboard you run — every piece is built for direct, commission-free ordering.

WhatsApp ordering

A full storefront inside a chat

Your menu becomes WhatsApp list and card messages — browse, customize, tip and pay without ever leaving the conversation. The channel your customers already live in becomes your ordering app.

Photo menu cards with prices, veg/non-veg and spice level
Quick-reply modifiers for portion, spice and add-ons
US tip presets and Apple Pay / Google Pay checkout
WhatsApp ordering
Zero commission

Keep 100% of every order

No marketplace cut, ever. A flat monthly SaaS fee per location replaces the 15–30% commission that eats your margin — and the customer relationship stays entirely yours.

Predictable monthly pricing, not per-order percentages
"$ saved by ordering direct" shown to your customers
Transparent breakdown of SaaS vs delivery partner fees
Zero commission
Delivery automation

Drivers dispatched automatically

When an order is ready, Chilli Fries requests Uber Direct or DoorDash Drive for you — chosen by cheapest or fastest, your rule. Failures auto-retry and re-assign. You never run a fleet.

Uber Direct & DoorDash Drive, switched by your rule
Auto retry, re-assign and refund handling on failures
Live driver ETA pushed back into the customer’s chat
Delivery automation
Menu & orders

Menu control and a live order board

Manage categories, items, modifiers and availability from one place. Incoming orders flow across a Kanban board — New → Preparing → Ready → Out for delivery — with timers and sound alerts.

Drag orders across statuses with prep timers
Toggle items 86’d in one tap, bulk-import your menu
Slide-over order detail with full itemization and tracking
Menu & orders
CRM, loyalty & campaigns

Build loyalty you actually own

Every order grows a customer list with segments, points and order history. Run win-back and offer campaigns over WhatsApp — opt-in, STOP and TCPA compliance built in.

Segments: New, Repeat, VIP, Lapsed — with order history
Built-in points and rewards catalog
WhatsApp campaign composer with preview and send stats
CRM, loyalty & campaigns
And everything around it

The operational details, handled

Live order tracking
A map placeholder, driver details and a status timeline — surfaced to both you and the customer.
$
Payments built in
Stripe / Square checkout with Apple Pay and Google Pay. Refunds and tips handled in-app.
One-tap re-order
Returning customers re-order their last meal with a single button — straight to payment.
Analytics
Revenue, repeat rate, top items, peak hours and delivery success — exportable, in USD.
Store controls
Hours, prep times, tax & tipping config, "store busy" and pause-ordering in one tap.
Compliance
Opt-in flows, STOP/unsubscribe and TCPA handling baked into messaging and onboarding.

See it running on your menu

We'll wire up a few of your real dishes and show the customer flow end to end.

Book a demo